To respond to a client request on FreelanceCoach.com, follow the following steps.
1. Login to your professional account.
2. Click on "Respond to Clients’ Requests" button from your top menu.
From the top menu on your home page, click on “Respond to Clients’ Requests” to view all active client requests and respond to them.
3. Respond to Clients’ Requests
After you click on “Respond to Clients’ Requests” tab, it takes you to a page that shows all clients’ requests with the option to search requests and respond to them. Please see the next picture for details.
a. Select the request you want to respond to and click on "Click Here for More Info" button
b. Once you find a request you want to respond to, click on the "Respond to this Request Now" button located under that request.
***Important Note: Once you click on Respond to this Request Now the client phone number will be made available for you.
We advise you to call the client right away. After that you can respond in writing. The response rate is much higher when the client is contacted by phone. We recommend following up by phone 3-4 times if the client doesn’t respond the first times.
Once the "Respond to this Request Now" button is pressed you will be charged 10 credits.
c. Post Your Written Response
To post your written response to a request, please click on "Respond to this Request Now" button for that particular request. You will reach a page where you can respond to the client in the given box. You can also upload pictures, brochures and other files for client convenience and perusal. Once you have finished writing the response, click on the "Submit" button. The maximum size of the file you can attach to any message is 20 Mb.
4. What happens after a Professional submits the response to a request?
After a Professional responds to a request, the response will be reviewed by one of FreelanceCoach's representatives.
* We are doing our best to review and approve all Professionals' responses right away. However, due to the high volume of responses it might take a couple of hours until your requests’ responses will be approved. Thank you for your understanding!
Important: Please remember that the notification emails are sent and received only after the response is approved by FreelanceCoach.
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